1. Who We Are
This Privacy Policy is issued by 111 Games, the operator of the online gaming platform accessible at 111games.biz ("111 Games", "we", "us", "our"). 111 Games is a gaming platform designed specifically for players in Pakistan, offering Live Casino, Aviator Game, Poker, Ludo Games, Virtual Sports, Live Cricket Score, and related services.
In this policy, "you" and "your" refer to any person who visits our website, creates an account, or interacts with 111 Games in any way. By registering on 111 Games, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
We take privacy seriously — not because we're legally required to, but because we're a platform built for Pakistani players and we understand the trust involved in sharing personal and financial information with any online service. This document is our commitment to transparency about how that information is handled.
Simple version: 111 Games collects your data to run your account, process your payments and keep the platform secure. We don't sell it, we don't share it for advertising, and you can ask us to delete it. That's the core of it.
2. What Data We Collect
111 Games collects personal data in two ways: information you actively provide to us, and information collected automatically when you use the platform.
Information you provide directly:
- Full name and date of birth (for identity and age verification)
- Pakistani mobile number (used for account login and two-factor verification)
- Email address (for account-related communications)
- CNIC number (where required for identity verification or large withdrawal processing)
- Payment method details — mobile wallet numbers for Easypaisa, JazzCash, NayaPay and SadaPay; bank account details for IBFT; card numbers for Visa/Mastercard (stored in tokenised form only)
- Copies of identity documents submitted during verification (CNIC, passport)
Information collected automatically:
- Device information — operating system, device model, screen resolution, browser type
- IP address and approximate location (city/region level, not GPS coordinates)
- Session data — login times, session duration, pages visited
- Gameplay data — bets placed, games played, wins and losses, bonus activity
- Transaction history — deposits, withdrawals, bonus credits, referral earnings
- Communications — support chat logs and emails between you and 111 Games support
3. Why We Collect Your Data
Every piece of data 111 Games collects serves a specific, legitimate purpose. We do not collect data for the sake of it. The table below maps each category of data to the reason we collect it.
| Data Category | Purpose | Legal Basis |
|---|---|---|
| Identity data Name, DOB, CNIC | Age verification, account ownership, withdrawal processing, fraud prevention | Legal obligation · Contract performance |
| Contact data Mobile, email | Account access, security alerts, support communications, bonus notifications | Contract performance · Legitimate interest |
| Payment data Wallet numbers, card tokens | Processing deposits and withdrawals in PKR, preventing money laundering | Contract performance · Legal obligation |
| Device & session data IP, device info, login logs | Platform security, fraud detection, preventing duplicate account creation | Legitimate interest |
| Gameplay data Bets, wins, session length | Responsible gaming monitoring, bonus eligibility, dispute resolution | Contract performance · Legal obligation |
| Communications Support logs, emails | Resolving disputes, improving support quality, training | Legitimate interest |
What we don't do: 111 Games does not use your data for behavioural advertising, does not profile you for third-party marketing, and does not sell or share your data for commercial gain. Period.
4. Payment Data & Financial Security
Payment security deserves its own section because it's the thing Pakistani players care most about when choosing a gaming platform — and rightly so. Here is exactly how 111 Games handles your financial information.
Mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay): Your wallet number is stored in our system in order to route withdrawals back to you. We never store your wallet PIN or ask for it. All wallet transactions are initiated through the payment provider's secure API. 111 Games does not have access to your wallet balance or transaction history outside of transactions made directly with 111 Games.
Bank transfers (IBFT): Your bank account number and account title are stored for withdrawal processing. These details are encrypted at rest. 111 Games does not initiate any debit from your bank account — IBFT is used for outbound withdrawals only.
Card payments (Visa/Mastercard): Card numbers are never stored on 111 Games servers. When you add a card, the full card number is passed directly to our PCI-DSS compliant payment processor who returns a secure token. 111 Games stores only this token — it cannot be reversed to obtain your actual card number.
All transactions are in PKR. There are no foreign currency conversions on 111 Games. The amount you see on screen in Pakistani Rupees is exactly what moves between your wallet and your 111 Games account.
Stay safe: 111 Games will never ask for your Easypaisa PIN, JazzCash PIN, bank OTP or card CVV in any support conversation. If you receive any message claiming to be from 111 Games requesting these details, treat it as fraud and report it to us immediately at support@111games.biz.
5. When We Share Your Data
111 Games shares personal data only when it is genuinely necessary to operate the platform, comply with legal obligations, or protect the safety of players. We never share data for profit or with parties who have no legitimate need for it.
Categories of third parties who may receive your data:
- Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processing banks, and Visa/Mastercard network processors receive only the transaction details necessary to complete your deposit or withdrawal. They cannot see your gaming history.
- Identity verification services — When CNIC or document verification is required, details may be passed to a licensed KYC (Know Your Customer) verification provider. These providers are contractually bound to use the data only for verification purposes.
- Live Casino game studios — Third-party studios providing live dealer games on 111 Games receive a session token to start your game session. They do not receive your full profile, payment details, or personally identifiable information beyond what is needed to run the session.
- Regulatory and law enforcement authorities — If 111 Games is legally required to disclose information in response to a court order, regulatory request, or law enforcement investigation, we will comply. We will notify you of such requests where we are legally permitted to do so.
- Fraud prevention services — We may share limited data with fraud detection partners to verify that transactions are genuine and to prevent money laundering. These partners operate under strict data processing agreements.
In all cases, 111 Games shares the minimum data necessary for the specific purpose. We do not sell, license, or otherwise transfer your personal data to any party for commercial or marketing purposes.
6. How Long We Keep Your Data
111 Games retains personal data for as long as necessary to fulfil the purposes for which it was collected, taking into account legal obligations that may require us to keep certain records for defined periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Anti-money-laundering regulations require a minimum 5-year retention of identity records |
| Transaction history | 7 years after each transaction | Financial record-keeping obligations |
| Gameplay logs | 3 years | Dispute resolution and responsible gaming monitoring |
| Support communications | 2 years after resolution | Quality assurance and dispute evidence |
| Device & session data | 12 months | Security and fraud prevention |
| Marketing consent records | Until consent withdrawn + 3 years | Demonstrating legal basis for communications |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to any individual. Anonymised aggregated data (for example, overall platform statistics) may be retained indefinitely as it cannot be linked back to any individual player.
7. Security Measures
111 Games implements multiple layers of technical and organisational security measures to protect your personal and financial data. These measures are reviewed and updated regularly.
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers
- Encryption at rest — sensitive data including identity documents and payment details is encrypted when stored in our databases
- Two-factor authentication (2FA) available for all accounts — we strongly encourage all 111 Games players to enable this
- IP monitoring and anomaly detection — unusual login patterns trigger automatic security reviews
- Role-based access controls — 111 Games staff can only access the data they need to do their specific job. No single person has unrestricted access to the entire database
- Regular security audits conducted by independent third parties
- Penetration testing performed at least annually
Despite these measures, no online system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, 111 Games will notify affected players within 72 hours of becoming aware of the breach and will take immediate steps to mitigate any harm.
8. Cookies & Tracking
111 Games uses cookies — small text files stored on your device — to make the platform function properly and to improve your experience. Here is a clear breakdown of the cookies we use.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will prevent you from logging in and using the platform. Disabling optional cookies will not affect your ability to play on 111 Games.
9. Your Privacy Rights
As a player on 111 Games, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@111games.biz. We will respond within 30 days.
Right to Access
Request a complete copy of all personal data 111 Games holds about you. We'll send it in a readable format.
Right to Rectification
If any data we hold about you is inaccurate or incomplete, you can ask us to correct it promptly.
Right to Erasure
You can request deletion of your personal data. Note: some data must be retained for legal compliance even after account closure.
Right to Restrict Processing
You can ask us to pause processing of your data in specific circumstances — for example, while a data accuracy dispute is resolved.
Right to Portability
Request your data in a structured, machine-readable format so you can transfer it to another service if you choose.
Right to Object
Object to processing of your data based on legitimate interests — for example, opting out of platform improvement analytics.
How to exercise your rights: Email support@111games.biz with the subject line "Privacy Request". State clearly which right you are exercising and we will acknowledge within 2 hours and respond in full within 30 days.
10. Children & Minors
111 Games is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process and may be reinforced at any point during account operation through document checks.
If 111 Games discovers that an account is held by a person under 18, the account will be permanently closed, all deposits will be refunded to the original payment method, and all winnings will be voided. Data collected from the minor's account will be deleted except for records required to prevent future underage registration.
Parents and guardians who believe their child has registered on 111 Games should contact us immediately at support@111games.biz. We will act on such reports within 24 hours.
11. Changes to This Privacy Policy
111 Games reviews this Privacy Policy regularly and updates it when our data practices change, when regulations require it, or when we add new features that affect data handling. The "Last Updated" date at the top of this page reflects the most recent revision.
When we make significant changes — meaning changes that materially affect how we collect or use your data — we will notify registered players via their mobile number or email at least 7 days before the changes take effect. Minor clarifications or formatting updates may be made without advance notice.
Your continued use of 111 Games after any policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with changes, you may close your account by contacting support before the changes take effect.
12. Contact Us About Privacy
If you have questions, concerns or requests related to your privacy and personal data on 111 Games, please reach out to us. Our team handles privacy queries in both Urdu and English and aims to respond within 2 hours.
For related legal documents, see our Terms and Conditions. For responsible gaming tools and support, visit the Responsible Gaming page. Common questions are answered on our FAQ page.