Gaming on 111 Games should be something you enjoy — a bit of excitement after work, a few rounds with friends, something to make the cricket match more interesting. The moment it stops feeling that way, something needs to change. This page explains every tool and resource 111 Games provides to help you stay in control.
Our Philosophy
Let's be honest about what gaming is. It is entertainment. It involves real money and real risk, and for most players — the vast majority — it stays exactly that: something enjoyable done within their means. But for some players, at certain points in their lives, it can become something more problematic. 111 Games acknowledges this reality directly.
We don't treat responsible gaming as a legal checkbox. It's a genuine part of how 111 Games is built. Our customer support team is trained specifically to identify problem gambling behaviour. Our platform tools are designed to be easy to access — not buried five menus deep where nobody ever uses them. And our policies treat player welfare as a non-negotiable priority, even when that means a player games less.
In a Pakistani context, where family finances are often closely intertwined and financial pressure can be significant, we understand that the consequences of problem gambling extend beyond the individual player. 111 Games takes that seriously. If you're reading this page for yourself or someone you care about, everything here is practical and actionable.
Golden rule: Never gamble money that you cannot genuinely afford to lose. Not money set aside for rent, groceries, school fees, or any essential expense. Entertainment budgets only.
Platform Tools
All tools are free, available to every registered player, and accessible directly from your account settings — no forms, no waiting.
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Once your limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies — this is intentional and not something 111 Games will override.
Instant ActivationSet a reminder to appear on screen after you've been playing for a specified amount of time — 30 minutes, 1 hour, or any duration you choose. The reminder shows your net session activity (wins minus losses) and asks you to confirm you want to continue. It's a moment of intentional reflection, not a forced logout.
Customisable DurationPeriodic on-screen summaries showing exactly how much you've deposited, wagered, won and lost during your current session. Numbers that are visible are numbers you can act on. Reality checks are shown at intervals you choose and cannot be permanently dismissed — they will always come back at your next session.
Session TransparencyNeed a short break without closing your account? A cool-off period temporarily disables your ability to deposit and play for a defined period — from 24 hours up to 6 weeks. Your account remains active and your balance is safe. When the period ends, you can resume playing. You can extend a cool-off but not shorten it.
24 hrs – 6 WeeksSelf-exclusion is the most serious tool 111 Games offers. It completely blocks access to your account for a specified period: 1 month, 3 months, 6 months, 12 months, or permanently. During exclusion, all marketing from 111 Games is stopped. Temporary exclusions can be extended but not shortened. Permanent exclusion has no end date and is not reversible.
1 Month to PermanentIf you'd rather talk to a person than use a self-service tool, our support team is available 24 hours a day in both Urdu and English. They're trained in responsible gaming conversations — not just technical support. You can ask them to apply any of the above tools on your behalf. No judgment, no lectures.
24/7 Urdu & EnglishQuick Reference
All tools below are available to every 111 Games player free of charge. Access them from Account Settings → Responsible Gaming.
| Tool | How Long It Takes | Can You Undo It? |
|---|---|---|
| Deposit Limit (Reduce) | Instant | After 24-hour delay |
| Deposit Limit (Increase) | 24-hour delay | Yes, reduce again instantly |
| Session Reminder | Instant | Yes, anytime |
| Reality Check | Instant | Yes, adjust interval |
| Cool-Off 24 hrs | Instant | No — can only extend |
| Cool-Off 6 weeks | Instant | No — can only extend |
| Self-Exclusion (1–12 months) | Instant | No — can only extend |
| Self-Exclusion (Permanent) | Instant | No — irreversible |
Note on self-exclusion: If you self-exclude on 111 Games, please be aware that exclusion only applies to this platform. If you feel you need a broader exclusion across all gaming platforms, speak to our support team for guidance.
Step-by-Step
Go to 111games.biz and log in using your registered Pakistani mobile number and password.
Tap the profile icon at the top right of the screen. Select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab within Settings. All tools — deposit limits, cool-off, self-exclusion — are listed here.
Choose the tool you want to use, enter the relevant value or duration, and confirm. Changes take effect according to the timeline in the table above.
If you'd prefer assistance, email support@111games.biz or use the live chat. Our team will apply any tool on your behalf within minutes.
Know the Signs
Problem gambling rarely announces itself clearly. It tends to develop gradually over time. These are the signs that 111 Games looks for and that you should be honest with yourself about. Recognising them early is the most important step.
If you recognise any of these signs — in yourself or someone you care about — please reach out. You can contact 111 Games support at any time at support@111games.biz. Our team will respond with understanding, not judgment, and will help you access the right tools immediately.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use 111 Games' responsible gaming tools or contact our support team.
Two or more "yes" answers? That's a signal worth taking seriously. Log in to your 111 Games account now and set a deposit limit or cool-off period — it takes less than two minutes. Or email support@111games.biz and ask our team to help you set up the right tools for your situation.
Our Commitment
This isn't a corporate policy document. This is what 111 Games actually commits to doing, not just what we say in our legal agreements.
Protection for Families
111 Games is strictly an 18+ platform. This isn't a guideline — it's a hard limit enforced at registration and at key points during account activity. If age verification reveals that a player is under 18, the account is permanently closed, deposits are refunded, and winnings are voided with no exceptions.
If you share a device with younger family members, we strongly recommend setting up parental controls at the device level to prevent access to gaming websites. 111 Games cannot be accessed from a self-excluded account, but this does not prevent someone else from accessing a gaming site on the same device.
If you believe your child has created an account on 111 Games, contact us immediately at support@111games.biz. We will investigate and act within 24 hours. All deposits made by a confirmed minor will be refunded to the original payment source.
Parental controls: Most Android phones in Pakistan include app lock or digital wellbeing features under Settings. These can prevent younger users from accessing browsers or specific websites without a PIN. Using these features alongside 111 Games' built-in controls is the most effective approach.
Common Questions
Straight answers to the questions Pakistani players ask most often about responsible gaming on 111 Games.