1. Introduction
Welcome to 111 Games. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and 111 Games ("111 Games", "we", "us", "our"), the operator of the gaming platform accessible at 111games.biz. By creating an account, accessing the platform, or placing any bet on 111 Games, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
These Terms apply to all services offered on the 111 Games platform, including but not limited to Live Casino, Aviator Game, Poker, Ludo Games, Virtual Sports, Live Cricket Score, and all promotional programmes including the Refer a Friend programme. If you do not agree with any part of these Terms, you must not use the 111 Games platform.
111 Games is designed specifically for players in Pakistan. All financial transactions are conducted in Pakistani Rupees (PKR). Supported payment methods include Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard debit or credit cards. 111 Games does not accept payments in any other currency or through any payment methods not listed on the platform.
Plain English Summary: By using 111 Games, you agree to follow these rules. These aren't meant to be intimidating — they exist to make sure the platform is fair for everyone playing. Read them once and you'll know exactly where you stand.
2. Eligibility
To register and use 111 Games you must meet all of the following conditions:
- You are at least 18 years of age. 111 Games does not knowingly allow minors to register or play under any circumstances. Age verification may be required at any point.
- You are accessing the platform as an individual acting on your own behalf — not as an agent, employee, or representative of another person or organisation.
- You are not on any self-exclusion list, whether registered through 111 Games or any other recognised gaming authority.
- You understand that gaming involves financial risk and that you may lose money. You accept this risk voluntarily.
- You are not a current employee, contractor, or close family member of an employee of 111 Games or any of its associated studios or suppliers.
111 Games reserves the right to request proof of age, identity, address, or source of funds at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending verification.
Important: If we discover that a player is under 18 years of age, the account will be permanently closed, all deposits forfeited, and all winnings voided. This is a hard rule with no exceptions.
3. Your Account
Each player may hold only one registered account on 111 Games. Creating multiple accounts — whether under your own name or using different mobile numbers, email addresses, or payment details — is strictly prohibited and will result in the permanent suspension of all associated accounts and forfeiture of any balances held.
When registering, you must provide accurate, current, and complete information. This includes your real name, a valid Pakistani mobile number, and a date of birth that correctly reflects your actual age. You must update your account information promptly if any details change.
You are solely responsible for maintaining the security and confidentiality of your 111 Games login credentials. Do not share your password with anyone. If you suspect that your account has been accessed by an unauthorised person, contact 111 Games support immediately. We will not be liable for losses resulting from unauthorised access where you failed to take reasonable precautions to protect your credentials.
Your 111 Games account is personal to you. It is non-transferable and may not be sold, gifted, or otherwise passed to another person.
4. Deposits & Payments
All deposits on 111 Games are processed in Pakistani Rupees (PKR). The minimum deposit is Rs 100. There is no maximum deposit limit, though individual payment providers may apply their own transaction limits.
Accepted payment methods currently include:
- Easypaisa — mobile wallet transfer
- JazzCash — mobile wallet transfer
- NayaPay — digital wallet
- SadaPay — digital wallet
- IBFT — interbank funds transfer
- Visa / Mastercard — debit or credit card
Deposits are credited to your 111 Games wallet immediately upon confirmation from the payment provider — typically within seconds for mobile wallet transactions and within a few minutes for IBFT. 111 Games does not charge any fees on deposits, though your payment provider may apply their own transaction charges.
All funds deposited must originate from a payment method registered in your own name. Deposits from third-party accounts — whether family members, friends, or business accounts — are not permitted and may trigger a review of your account.
Security note: 111 Games never asks for your banking PIN, Easypaisa wallet PIN, or JazzCash PIN. If anyone claiming to be from 111 Games asks for these details, do not provide them and report the incident to us immediately.
5. Withdrawals
Withdrawal requests on 111 Games are processed to the same payment method used for your most recent qualifying deposit, wherever technically possible. This is an anti-money-laundering control and is non-negotiable. Exceptions may be made in limited circumstances at 111 Games' sole discretion, subject to additional verification.
Withdrawals to Easypaisa and JazzCash typically complete within 60 seconds of approval. IBFT withdrawals may take up to two business hours depending on the receiving bank. 111 Games does not charge any withdrawal fees.
The minimum withdrawal amount is Rs 200. There is no maximum single withdrawal limit for standard verified accounts. High-value withdrawals above Rs 500,000 may require additional documentation before processing.
Withdrawals may be delayed or suspended where:
- Ongoing identity or age verification is incomplete
- There is a reasonable suspicion of fraud, account abuse or money laundering
- Active bonus wagering requirements have not yet been met
- A chargeback has been filed relating to a previous deposit on the account
If a withdrawal is held for review, 111 Games support will notify you within 24 hours with an explanation and the steps required to release the funds.
6. Bonuses & Promotions
111 Games offers various promotional bonuses including welcome bonuses, reload bonuses, referral programme rewards, and seasonal promotions. All bonuses are subject to specific terms that are published alongside each promotion. The terms below apply to all bonuses unless stated otherwise in the specific promotion's terms.
Wagering Requirements: Most bonuses on 111 Games carry a wagering requirement — a multiplier specifying how many times the bonus amount must be wagered before it can be withdrawn. For example, a Rs 1,000 bonus with a 10× wagering requirement requires Rs 10,000 in total bets before the bonus becomes withdrawable. Wagering requirements are stated clearly in each promotion's terms.
Game Contribution: Different game types contribute to wagering requirements at different rates on 111 Games. Live Casino table games typically contribute at 10–20%. Aviator and Crash games contribute at 100%. Slot-style games contribute at 100%. Specific contribution rates are listed in each promotion's terms.
Bonus Expiry: Unless stated otherwise, bonuses on 111 Games expire 30 days after being credited. Any unwagered bonus balance that expires is forfeited automatically.
Referral Programme: The 111 Games Refer a Friend programme pays Rs 500 per qualified referral at the Starter tier, rising to Rs 1,000 at Elite tier (30+ referrals). A referral qualifies when the referred player registers using your unique code and completes a first deposit of at least Rs 500. Full programme terms are available on the Refer a Friend page.
Bonus abuse: Creating multiple accounts, using referral codes within the same household to generate artificial referrals, or using any other method to gain bonuses unfairly is considered fraud and will result in permanent account closure and forfeiture of all balances.
7. Gameplay Rules
Each game available on 111 Games — including Live Casino tables, Aviator, Poker, Ludo, Virtual Sports and others — has its own set of game rules. These rules are accessible from within each game's interface and govern how bets are placed, how winnings are calculated, and how disputes are resolved for that specific game.
In the event of a disconnection or technical failure during a live game round, 111 Games will use server-side logs to determine the state of play at the time of disconnection. Where a round was in progress, the outcome will be determined by the server record of the round. 111 Games is not responsible for losses incurred due to network issues on the player's side.
Bets placed on 111 Games are final once confirmed. You may not cancel or modify a bet after it has been accepted by the system. In the case of obvious system errors — such as a game displaying an incorrect odds multiplier — 111 Games reserves the right to void affected bets and refund stakes.
Live Casino games on 111 Games are operated by third-party licensed studios. The results of these games are determined by physical actions of real dealers (shuffling cards, spinning wheels) and are not controlled by 111 Games. 111 Games provides access to these streams but does not alter outcomes.
8. Prohibited Conduct
The following actions are strictly prohibited on 111 Games and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
- Registering more than one account on 111 Games under any name, mobile number, or payment method
- Providing false information during registration or identity verification
- Using automated bots, scripts, or software to place bets or interact with the platform
- Colluding with other players to gain an unfair advantage, particularly in Poker
- Exploiting software bugs or errors to generate winnings — any winnings from known bugs must be reported and will be voided
- Depositing funds obtained through illegal means — 111 Games cooperates fully with anti-money-laundering investigations
- Placing bets on behalf of another person without their knowledge or consent
- Attempting to circumvent the platform's responsible gaming tools, including self-exclusion periods
- Harassing, threatening, or abusing 111 Games staff or other players in chat or any communication channel
9. Privacy & Data
111 Games collects and processes personal information from registered players in accordance with our Privacy Policy. By registering on 111 Games, you consent to the collection, storage, and processing of your personal data as described in that document.
Your data is used to operate your account, process payments, verify your identity, prevent fraud, comply with legal obligations, and provide customer support. 111 Games does not sell your personal data to third parties for marketing purposes.
All data transmitted between your device and 111 Games is protected by 256-bit SSL encryption. Player funds are held in accounts segregated from 111 Games' operating capital.
10. Responsible Gaming
111 Games takes its responsibility to players seriously. Gaming should be an enjoyable form of entertainment — not a source of financial hardship or emotional distress. The platform provides the following responsible gaming tools to all registered players at no cost:
- Deposit Limits: Set daily, weekly or monthly deposit limits from your account settings. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
- Session Time Reminders: Receive an on-screen alert after a specified period of continuous play.
- Reality Checks: Periodic notifications showing your net gaming activity during your current session.
- Self-Exclusion: Temporarily or permanently exclude yourself from 111 Games. During a self-exclusion period, you will not be able to log in and all marketing communications will be suppressed. Temporary exclusions can be set for 1, 3, 6 or 12 months. Permanent exclusion has no end date.
Full details on these tools, along with links to external support organisations, are available on the Responsible Gaming page. If gaming is causing problems, we encourage you to use these tools without hesitation — our support team is available 24/7 to assist.
Remember: Gaming on 111 Games is meant to be fun. If you find yourself chasing losses, gambling with money you can't afford to lose, or feeling distressed because of your gaming activity, please reach out to our support team or activate self-exclusion immediately.
11. Suspension & Account Closure
111 Games reserves the right to suspend or permanently close any account at any time, with or without advance notice, where it reasonably believes that:
- The player has breached any provision of these Terms
- The account is being used for fraudulent activity, money laundering, or any other illegal purpose
- The player has provided false registration information
- Continued operation of the account poses a risk to the integrity of the platform or other players
- A regulatory requirement mandates the closure
Where an account is closed for reasons that are not the player's fault — for example, due to a regulatory change — any legitimate balance will be returned to the player via their registered payment method within 10 business days.
Players may close their own 111 Games account at any time by contacting support at support@111games.biz. Upon voluntary closure, any real-money balance (excluding non-qualifying bonus funds) will be returned after standard verification checks are complete.
12. Limitation of Liability
111 Games provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted service. Planned maintenance will be communicated in advance wherever possible.
111 Games accepts liability for direct losses caused by our own proven negligence or wilful misconduct. We do not accept liability for:
- Loss of profits or indirect losses arising from your use of the platform
- Losses caused by your failure to comply with these Terms
- Losses resulting from network failures, internet outages, or device failures on your end
- Third-party game studio technical failures — though we will always advocate on your behalf with the studio where a verifiable error occurs
Our maximum aggregate liability to any individual player for any single incident is limited to the value of the contested stake or the amount deposited during the disputed session, whichever is lower.
13. Changes to These Terms
111 Games reviews and updates these Terms periodically. When we make changes, the updated version will be published at this URL with a revised "Last Updated" date. Where changes are material — meaning they significantly affect players' rights or obligations — we will notify registered players via their registered mobile number or email at least 7 days before the changes take effect.
Your continued use of 111 Games after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account before the changes take effect.
14. Contact Us
If you have any questions about these Terms and Conditions, or about your rights as a player on 111 Games, our support team is available 24 hours a day, 7 days a week.
- Email: support@111games.biz
- Languages: Urdu and English
- Response time: We aim to respond to all queries within 2 hours
For responsible gaming concerns, including activating self-exclusion or setting deposit limits, you can also access these tools directly from your account dashboard — no need to contact support unless you prefer to.
For a full breakdown of your data rights, see our Privacy Policy. For our responsible gaming commitment, see the Responsible Gaming page. Frequently asked questions about 111 Games are answered on the FAQ page.